Now in Beta

The CRM that earns its place on your desktop.

Built for people who take customer relationships seriously. Simple enough to start today. Powerful enough to grow with you.

✦ Customer 360° View
AK
Ayesha Khan
Active Customer · Technology
Active
14
Interactions
3
Open Opps
2
Open Tasks
0
Open Cases
Discovery call — Q2 proposal discussed
Today
Follow-up email sent
2d ago
In-person meeting — HQ visit
1w ago

Built from frustration. Refined with purpose.

We kept watching businesses lose customers — not through bad products or bad service, but through broken relationships. Missed follow-ups. Lost records. No single view of who the customer actually was, or what had been said to them last week.

The tools that existed were either too complex, too expensive, or built for someone else entirely. So we built KORU — a CRM that respects your intelligence, your time, and the relationships you have worked hard to build.

"KORU is not a compromise between what you need and what you can afford. It is exactly what you need."

Why KORU is your first choice

Not because we say so. Because every decision we made — about what to build, what to simplify, and what to leave out — was made with your customer in mind.

Immediate clarity

Open a customer and know everything in seconds. The 360° view was designed so you are never more than one click away from the full picture — interactions, pipeline, tasks, and open cases, all in one place.

Built for real work

Log a call, create a task, raise a complaint, update a pipeline stage — all from the customer card, with the customer already filled in. No switching screens. No losing context. Just work.

Case management that matters

Most CRMs treat complaints as an afterthought. We built a full case management module — with reference numbers, status workflows, immutable audit trails, and resolution tracking — because your customer's problem deserves a proper process.

Your data, your control

Everything you put in KORU stays private to your account. Role-based permissions control who can see what. And for organisations with specific data sovereignty requirements, our BYOC model brings KORU to your own infrastructure.

Mobile without compromise

The full KORU experience — every module, every feature — works on your phone. Not a stripped-down version. Not a read-only view. The complete platform, built mobile-first from day one.

Grows with you

Start on the free tier, add customers, explore every module. When your business grows, upgrade to unlock team features, unlimited customers, and industry-specific modules that activate for your vertical.

Everything your customer relationships need

Six modules. One platform. Zero compromises.

01

Customer 360° View

A complete, actionable view of every customer relationship — interactions, pipeline, tasks, and cases — accessible in one click.

Overview · Activity · Pipeline · Records
02

Pipeline & Opportunities

Kanban and list views. Track every opportunity through your sales process with stage management, value tracking, and close date monitoring.

Kanban · List · Multi-currency
03

Interactions & Tasks

Log calls, meetings, emails, and WhatsApp messages. Create tasks with priorities and due dates. Never lose track of a follow-up again.

Activities · Tasks · Follow-ups
04

Complaints & Case Management

A full case management system with unique reference numbers, status workflows, audit trails, and resolution tracking. Built for accountability.

6 Record Types · Audit Trail · SLA Ready
05

Reports & Analytics

Live dashboards across customers, pipeline, activity, and complaints. Real data, in real time, no manual exports required.

4 Report Modules · Live Data
06

Industry Modules

Banking, retail, financial services, media — industry-specific fields and workflows that activate automatically based on your vertical.

Coming Soon · BYOC Ready

Anyone who takes their customers seriously

Whether you manage 10 customers or 10,000, KORU gives you the same quality of relationship intelligence.

👤

Independent Consultants & Advisors

Your client relationships are your business. KORU keeps every interaction, every commitment, and every opportunity in one place — so nothing falls through the cracks.

🏢

Small & Mid-Size Sales Teams

Shared pipeline visibility, team-wide interaction logs, and organisation-level reporting — without the complexity of enterprise CRM.

🏦

Financial Services & Banking

Built-in case management, audit trails, and compliance-ready record keeping. Industry modules for banking and financial services coming soon.

🎯

Agencies & Creative Studios

Track client briefs, manage project pipelines, log feedback sessions, and handle service requests — all under one client profile.

📚

Coaching, Training & Education

Manage student and participant pipelines, log programme interactions, and track outcomes — whether you have 10 participants or 1,000.

🌐

Service Businesses of Every Kind

If you have customers, you have relationships. KORU works for any business that believes those relationships deserve more than a spreadsheet.

Ready to put your customers first?

Apply for early access to KORU. We are onboarding a select group of businesses during our pilot programme.

Apply for Access

Everything you need. Nothing you don't.

Six modules, built from the ground up to work together — not bolted on as afterthoughts.

Module 01

Customer 360° View

Open any customer and see everything — not just their contact details, but the full history of your relationship. Every interaction, every open task, every pipeline opportunity, every complaint. One screen. Complete context.

  • Overview tab — relationship summary, last interaction, open items
  • Activity tab — full interaction and task history with sub-navigation
  • Pipeline tab — all opportunities linked to this customer
  • Records tab — all complaints and service requests, filterable by status
  • Add interactions, tasks, opportunities, and records directly from the card
  • Edit customer profile inline — no separate edit screen
Customer Card
Active
14
Interactions
3
Open Opps
2
Tasks
1
Cases
AK
Ayesha Khan
Last interaction: Today · Call · Positive
Module 02

Pipeline & Opportunities

Track every deal from first conversation to close. Kanban view for visual pipeline management. List view for detailed review. Stage changes happen in one click — directly from the card.

  • Kanban board with drag-and-drop stage management
  • List view with full opportunity details
  • Multi-currency value tracking
  • Expected close date and pipeline forecasting
  • Win / Loss tracking and stage history
  • Mobile-responsive — full Kanban experience on any device
Pipeline
7 Open
New
Al-Noor Partnership
USD 45,000
Proposal
Tech Solutions Ltd
USD 120,000
Negotiation
Global Ventures
USD 85,000
Total Pipeline Value
7 opportunities · 3 stages active
USD 250,000
Module 03

Interactions & Tasks

Every conversation, every follow-up, every commitment — logged and tracked. Know what was said, what was promised, and what needs to happen next. For every customer, every time.

  • Log calls, meetings, emails, WhatsApp, and custom interaction types
  • Outcome tracking per interaction — Positive, Neutral, Needs Follow-up, Escalate
  • Follow-up date and action assignment
  • Task management with priority levels — Low, Medium, High, Urgent
  • Overdue task alerts with visual indicators
  • Task completion tracking across all customers
Activity Log
14 Interactions
Discovery call — Q2 proposal discussed
Call · Positive · Today at 10:30am
Done
Send revised proposal by Friday
Task · High Priority · Due in 2 days
Open
In-person meeting at their HQ
Meeting · Needs Follow-up · 3 days ago
Follow-up
Module 04 — Differentiator

Complaints & Case Management

Most CRMs treat complaints as an afterthought. KORU treats them as a first-class part of the customer relationship. A full case management system — because how you handle problems defines how customers remember you.

  • Six record types — Complaint, Service Request, Suggestion, Enquiry, Compliment, Potential Crisis
  • Unique sequential reference numbers per record type
  • Full status workflow — Open → In Progress → Escalated → Resolved → Closed
  • Immutable audit trail — every note, status change, and action logged chronologically
  • Priority levels and category classification
  • Resolution documentation with customer satisfaction tracking
Cases & Records
2 Open
CP26041500001
Billing discrepancy on April invoice
Complaint High In Progress
SR26041500002
Request for additional user access
Service Request Open
CP26041200001
Delayed delivery — product shipment
Resolved Closed 2d ago
Module 05

Reports & Analytics

Know your business. Live dashboards across every module — customers, pipeline, activity, and complaints. No manual exports. No stale data. Just the numbers you need, when you need them.

  • Customer analytics — status distribution, industry breakdown, source tracking
  • Pipeline analytics — total value, win rate, stage distribution
  • Activity analytics — interaction types, task completion rates, overdue tracking
  • Complaints analytics — resolution rates, record type distribution, open case aging
  • All data live from Supabase — no caching, no delays
  • MoM and YoY trend analysis — coming soon
Pipeline Analytics
Live
12
Open Opps
$580K
Pipeline
68%
Win Rate
5
Won YTD
Stage Distribution
New
4
Proposal
5
Negotiation
3

See it for yourself

Apply for early access and get the full KORU platform — all six modules, free during the pilot programme.

Apply for Access

Start free. Grow with confidence.

No hidden fees. No forced upgrades. No surprise bills. Just straightforward pricing that reflects the value we deliver.

Free Tier
Free
Forever. No credit card required.

Everything you need to get started and prove the value of KORU to your business.

  • Up to 25 customers
  • All six modules — Pipeline, Activities, Complaints, Reports
  • Customer 360° View
  • Full mobile experience
  • Live analytics dashboards
  • Sequential reference numbers for cases
  • Single user
Apply for Free Access

Frequently Asked Questions

Is the free tier really free? Are there hidden costs?
Yes, completely free. No credit card required to apply. No trial period that expires. The free tier is a permanent offering for individuals and small teams getting started with KORU.
What happens when I reach 25 customers on the free tier?
KORU will notify you when you approach the limit. You can continue using all existing customer data — you simply cannot add new customers until you upgrade to the paid tier, which offers unlimited customers.
Is my data safe? Who can see it?
Your data is private to your account. We do not share, sell, or use your customer data for any purpose. All data is stored securely with industry-standard encryption. For organisations with specific data sovereignty requirements, our BYOC model allows you to host KORU on your own infrastructure.
Can I export my data?
Yes. Your data is yours. Export functionality is on the roadmap and will be available on the paid tier. We will never hold your data hostage.
What is BYOC?
Bring Your Own Cloud. For organisations — particularly in regulated industries like banking and financial services — who need their data hosted on their own infrastructure. KORU can be deployed to your cloud environment while you retain full data ownership and control. Available as part of our enterprise offering.
When will the paid tier launch?
We are currently in beta with a select group of pilot users. The paid tier will launch following the pilot programme. Apply for access now to be among the first to know — and to lock in early-adopter pricing.

Built for the relationship, not the role.

KORU works wherever customer relationships matter — regardless of industry, team size, or complexity.

🏦

Financial Services & Banking

Regulated Industries
The Scenario

A relationship manager handles a portfolio of 80 clients across different product lines. Every interaction needs to be logged. Every complaint needs a reference number and an audit trail. Every opportunity needs to be tracked through a multi-stage approval process.

Full interaction log across all client touchpoints
Case management with immutable audit trail
Sequential reference numbers for regulatory compliance
Priority-based case escalation
Resolution documentation and satisfaction tracking
BYOC deployment for data sovereignty
👤

Independent Consultants & Advisors

Solo Professionals
The Scenario

A management consultant manages 12 active client relationships simultaneously. Each client has ongoing projects, open proposals, recent meeting notes, and pending follow-ups. Without a system, things fall through the cracks. With KORU, nothing does.

Customer 360° view for every client
Meeting notes and interaction logging
Follow-up tracking with due date alerts
Proposal and opportunity pipeline
Task management linked to clients
Full mobile experience for client visits
🏢

Small & Mid-Size Sales Teams

Growing Teams
The Scenario

A sales team of six manages a shared pipeline of 200 accounts. The team lead needs visibility across the whole portfolio. Individual reps need their own view. Handovers need to be seamless — when a rep leaves, the relationship history stays.

Shared pipeline with team visibility
Role-based access control
Full interaction history per customer
Kanban pipeline management
Team-level reporting and analytics
Seamless handover — all history preserved
🎯

Agencies & Creative Studios

Service Businesses
The Scenario

A digital agency manages ongoing relationships with 30 clients. Each client has active projects, revision requests, billing discussions, and creative feedback sessions. The account manager needs to walk into every call knowing exactly where things stand.

Client brief and feedback logging
Project pipeline tracking
Service request management
Retainer and opportunity value tracking
Full client history before every call
Complaints and escalation tracking
📚

Education, Coaching & Training

Knowledge Businesses
The Scenario

A training organisation manages relationships with 150 corporate clients across different programmes. Enrolments, course completions, feedback, and renewal conversations all need to be tracked — across a team of programme managers.

Participant and client pipeline management
Programme interaction logging
Feedback and complaint handling
Renewal opportunity tracking
Activity analytics across the team
Full mobile access for field staff

Recognise yourself in one of these?

Apply for early access and start building better customer relationships from day one.

Apply for Access

Apply for KORU Beta Access

We are onboarding a select group of businesses during our pilot programme. Tell us about yourself and we will be in touch within 48 hours.

Why apply rather than just sign up?

Because we want to build KORU with our early users, not just for them. The pilot programme is a two-way commitment — we give you full access to the platform, and we ask for honest feedback in return.

This is how the best products are built. Not in isolation, but in conversation with the people who use them every day.

1

Submit your application

Tell us about your business, your customers, and what you are hoping KORU will help you achieve.

2

We review within 48 hours

Our team personally reviews every application. We will confirm your access and send login credentials.

3

Use KORU, share feedback

Explore every module. Use it for real work. Tell us what works, what does not, and what is missing.

4

Shape the product

Your feedback directly influences what gets built. Pilot users get priority access to new features and early-adopter pricing at launch.

Ready to apply?

The application takes about 3 minutes and covers three simple sections — about you, about your business, and what you hope to achieve with KORU.

Full access to all six modules — free
No credit card, no trial period
Personal onboarding and support
Early-adopter pricing at launch
Your feedback shapes the product
Start Your Application

We review every application personally. You will hear from us within 48 hours.